At Shannon Airport Cab Transfer we are committed to protecting and respecting our customers privacy.
• All information you provide to us is stored on Shannon Airport Cab Transfer secure servers.
• We collect any information provided by you regarding your use of Shannon Airport Cab Transfer.
• We may keep a copy of your communications with us.
• We will provide you with marketing communications about our products and services and any partnership offers that we may have negotiated that may interest you.
• We will use your details to investigate any complaints regarding the service.
• We will use driver’s details to provide them with their activity and financial reports.
• We may give your details to any public authority or law enforcement agency if they request them and are legally entitled to them.
• You have registered a password, it is your responsibility to keep your password safe and private.
• We collect contact details which you have provided during registration.
• When you register a card your card details are stored and processed by our PayPal. We do not store or have access to your card details.
• Your contact details may be used to inform you about offers or updates or to reply to you or to provide the Shannon Airport Cab Transfer services to you including bookings and payments.
• Where you choose to use Shannon Airport Cab Transfer social networking features we collect information that you post.
• Some of our suppliers and subcontractors necessarily involved in the operation or payment procedures on the app may have access to your data.
We use all reasonable efforts to keep your information safe and secure however information stored on the internet may not be totally secure and therefore we cannot guarantee the security of data on the service. You enter your data at your own risk. The information stored is your information and you may ask for a copy of it at any time. If you wish to have your information removed or modified we will comply with your wishes.

• Prices are based on passengers being ready to travel at the booking time.
• There is no extra charge for flight delays as our office can monitor the flight, although delays over 30 mins after the flight has landed will incur a charge of 10 EUR per 15 mins.
• All fares quoted are for point to point and any diversions or stop over will be charged accordingly.
• All airport, special request bookings and bookings made during the holiday season must be paid for in advance by pay pal/ credit card.
• Our saloon and estate cars are insured for hire and reward for maximum of 4 passengers. Our MPVs (Many people carrier) are insured for a maximum of 6 passengers.
• We reserve the right to refuse any passenger our services due to passenger having excess luggage which would result in the vehicle unsafe on the road.
• Passengers are responsible to load and unload their belongings and we will not accept liability for loss or damage to the luggage.
• Prices are subject to change with adverse weather conditions.
Prices may vary according to dates within the festive season – 22nd December – 1st January.

• Full payment can be made in advance.
• Full, cleared payment should be made before the transfer in order to secure booking. Payment can be made by pay pay credit/debit card or bank transfer.
• Should you need to cancel your booking after payment is made, please notify us directly. A cancellation fee will be charged of the following:
o Within 7 days – full refund
o Within 48 hours – 80%
o Within 12 hours – 90%
o Within 4 hours – no refund.
• If the customer fails to arrive at the airport at the agreed date and time due to giving incorrect information then no refund can be given. We advise all passengers to please provide correct arrival details as some flights can travel over night and arrive on time